Terms & Conditions

Need a hand?

Please don't hesitate to contact us for any questions or queries that you may have.

Terms & Conditions


Sale

*Prices as marked. Excludes the purchases of gift cards and care products. Available for a limited time only. If you're not happy with your online purchase, we'll happily give you a full refund or exchange (including sale items) within 14 days of receiving your order.

Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards. Please chose wisely, Gift Cards may not be returned, or exchanged for cash value.

Care Products

Please understand, we cannot guarantee the use of Mi Piaci care products on shoes made by other brands. It is our recommendation that Mi Piaci care products are used on Mi Piaci shoes only. Mi Piaci cannot be held liable for the results produced by using our care products on other shoe brands. Please note if you purchase a care product, they are non-refundable.

Summer Sale

Take an extra 30% off all sale items storewide. Excludes purchases of gift cards or care products. Discount is off the lowest marked sale price. Not valid in conjunction with any other offers or loyalty rewards. Limited time only. Sale items only. New Zealand customers only.

Inner Circle Terms and Conditions

Definitions:

“Mi Piaci” means owned and operated by Overland Group New Zealand Ltd, trading and referred to as Mi Piaci, “we”, “us”.

“Rewards” refers to Inner Circle or other benefits given to members as a consequence of purchasing behaviours, incentives and/or promotions.

“Membership” refers to Inner Circle membership account.

“Email” refers to the email you provided to us, used for Inner Circle Programme communication purposes.

“Tier Entry” refers to the date of entering an Inner Circle Tier.

“Terms” refers to the Terms and Conditions of Inner Circle Loyalty Programme.

“Loyalty Spend” refers to the accumulated amount spent in the span of 12 months to qualify for Inner Circle Tier Entry.

 

General:

1.      By joining Mi Piaci Inner Circle, you agree to the terms and conditions below which may be updated from time to time. We reserve the right to modify, refuse or terminate a member’s account without prior notice. We recommend that you check the terms and conditions regularly. If you do not wish to accept any changes made, please contact us at hello@mipiaci.co.nz and we will close your membership for you. If you continue to participate in the Inner Circle programme after the Terms have been changed, you are deemed to have accepted those changes.

2.      Mi Piaci may collect personal information from members for the purpose of facilitating the Inner Circle Loyalty programme. Personal information will be handled in accordance with Mi Piaci’s Privacy Policy[SL1] [SAL2] .

3.      Email address that you provide to us will be used to update you with Inner Circle benefits, latest deals, news, updates or any other relevant information.

4.      Mi Piaci will not be liable for any member Email that is misdirected, lost or not received. 

5.      Inner Circle Membership and Rewards are not transferable between New Zealand and Australia.

 

Joining Inner Circle:

6.      Complete the Inner Circle registration steps online or in-store. If you have registered for an Inner Circle account in-store, you must also activate your online account in order to shop online and accumulate Loyalty Spend.

7.      You must ensure that all information you provide to us are correct and kept up to date.

 

Inner Circle Membership:

8.      All memberships are valid for 12 months from date of Tier Entry.

9.      If you enter a new Tier within 12 months, your membership will be extended for another 12 months upon date of entering new Tier. Your Membership Anniversary will count from the start of your new Tier Entry.

10.   All Membership Rewards can be used at any Mi Piaci retailers, both in-store and on Mi Piaci’s website, unless stated otherwise.

11.   Each Membership Reward may only be used once and cannot be used as a layby payment.

12.   Only one Membership Reward can be redeemed per transaction and is not valid with any other offers.

13.   Membership Rewards are applied to Full Priced items only unless stated otherwise.

14.   Tier Entry Reward may be used on Sale items, but if a separate promotion is running on Sale items at the time, only one of the offers will be applied.

15.   You may not have more than one Inner Circle Membership and you may not transfer your Membership account or Rewards to another person.

 

Inner Circle Member Tier:

 

16.   To qualify for Inner Circle Member Tier you must spend between $0 - $249 within 12 months.

17.   You are eligible to receive Free Shipping as an Inner Circle member.

18.   One Free Sole Grip will be awarded and can be claimed within 12 months from date of Tier Entry.

19.   If you move up a tier at any point during the 12-month period:

-        Unused Rewards from your Member Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from date of issue, unless stated otherwise.

 

Inner Circle Confidant Tier:

20.   To qualify for Inner Circle Confidant Tier you must spend between $250 - $499 within 12 months.

21.   You are eligible to receive Free Shipping as an Inner Circle Confidant.

22.   A $50 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

23.   A $25 Birthday Voucher will be rewarded 2 weeks prior to Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, Birthday Voucher will not be issued and cannot be claimed.

24.   A 20% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

25.   If you move up a tier at any point during the 12-month period:

-        Unused Rewards from your Confidant Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from date of issue, unless stated otherwise.

26.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

27.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

 

Inner Circle Muse Tier:

 

28.   To qualify for Iner Circle Muse Tier you must spend between $500 - $999 within 12 months.

29.   You are eligible to receive Free Shipping as an Inner Circle Muse.

30.   A $75 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

31.   A $50 Birthday Voucher will be rewarded 2 weeks prior to Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, Birthday Voucher will not be issued and cannot be claimed.

32.   A 25% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

33.   If you move up a tier at any point during the 12-month period:

-        Unused Rewards from your Muse Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months.

34.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

35.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

36.   You are eligible for Surprise and Delight at Mi Piaci’s discretion.

 

Inner Circle Icon Tier:

 

37.   To qualify for Inner Circle Icon Tier you must spend $800 and above.

38.   You are eligible to receive Free Shipping as an Inner Circle Icon.

39.   A $100 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

40.   A $75 Birthday Voucher will be rewarded 2 weeks prior to Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, Birthday Voucher will not be issued and cannot be claimed.

41.   A 30% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced items only.

42.   If you move up a tier at any point during the 12-month period:

-        Unused Rewards from your Icon Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. And New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months

43.   You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.

44.   You are eligible for Early Sale Access at Mi Piaci’s discretion.

45.   You are eligible for Surprise and Delight at Mi Piaci’s discretion.

46.   You are eligible for Early Access to Product Drop at Mi Piaci’s discretion.

47.   You are eligible for 3 x Sole Grips and can be claimed within 12 months from date of Tier Entry.

 

Returns and exchange:

 

48.   Rewards used will not be reinstated for purchases that has been returned.

49.   If a reward has been used and the purchase is exchanged for a higher price, the value difference payable will not be discounted.

 

Rewards Exclusions:

 

50.   Excludes purchases of gift cards and items under care products.

51.   Excludes outlet stores.