How do I return an item purchased using Afterpay?
To return an item, you can send it to our Distribution Centre, or take it into one of our stores. Please note, Afterpay orders can only be returned for a refund, not an exchange.
Return your items and this returns note to:
Unit A Flex Development,
6 Percival Gull Place
Auckland Airport, 2022
For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details and CVC upon checkout.